Chocolate Baklava with Almonds and Syrup, Traditional Greek Handmade Pastry, Net Weight 1kg

Chocolate Baklava with Almonds and Syrup, Traditional Greek Handmade Pastry, Net Weight 1kg, inox tray :

Baklava is a Mediterranean dessert made with phyllo dough, almonds, butter, and sugar. After baking to perfection, sweet syrup is immediately poured over the pieces allowing the syrup to be absorbed into the layers.

The history of Baklava changed with the history of the land. Baklava and its recipe had spread to the Mediterranean countries and to all the Near East. Phyllo dough is named after the Greek word for " leaf ", being "as thin as a leaf". The thickness (or for that matter, the thinness) of Phyllo gives baklava is delicious crispy taste. So, when you eat a piece of baklava, you may think of and taste Greece.

Some baklava contains almonds or walnuts. Other variations include pistachios, pine nuts, or other nuts common to the Mediterranean and the Middle East. Chocolate is a delicious addition also.

In many countries, baklava is an excellent complement to coffee. Baklava is used in weddings, family get-togethers, and various other feasts and celebrations. We are glad to fill your baklava order quickly and efficiently.

Ingredients:

• Always on the basis of quality and respect for the consumer, we select top quality materials such as crust leaf, fresh butter, nuts and more. Products with high nutritional value, suitable for Vegetarians
• 34% Fillo pastry, sugar, glucose, water, fat, 4% chocolate, 3% almonds, breadcrumbs, emulsifier, lemon juice, cinnamon.
• Allergens: The product contains nuts, wheat flour, chocolate and buttermilk.

The company applies Integrated Management System for quality certified production, of ISO 9001: 2008 and ISO 22000: 2005.

1. Shipping Services

1.1 All orders are sent by tracked delivery through our trusted logistics partners. Once your order has been dispatched, we will send you a tracking number so you can follow your parcel.

1.2 Parcels weighing up to 9 kg are sent by Royal Mail Tracked 48. Estimated delivery is 2 to 3 working days.

1.3 Parcels weighing more than 9 kg are sent by Parcelforce Tracked 48. Estimated delivery is 2 to 3 working days.

1.4 The delivery options and costs available for your order will be shown at checkout.

2. Delivery Address and Missed Deliveries

2.1 Orders will be delivered to the address you provide at checkout. Please make sure it is complete and correct. We cannot accept responsibility for delays or failed deliveries caused by an incorrect or incomplete address.

2.2 If no one is available to receive the parcel, the carrier will try to deliver it again or leave instructions for collection. You are responsible for contacting the carrier promptly to rearrange delivery or to collect the parcel.

2.3 If a parcel is not received or collected and the carrier returns it to us, the following will be deducted from any refund:

• (a) the original delivery charge;
• (b) the return carriage cost of £2.50 per item; and
• (c) a handling and repackaging charge of £2.00 per item.

3. Delivery Timescales

3.1 We aim to dispatch all orders within one working day. Delivery dates are estimates only.

3.2 We are not responsible for delays caused by events outside our reasonable control, such as carrier disruption, severe weather or industrial action.

3.3 If we cannot dispatch your order by the estimated date, you may cancel it at any time before dispatch and receive a full refund.

4. Returns and Refunds

We are committed to customer satisfaction and stand by the quality of our products. Please read this section carefully, as it explains your rights and obligations. Nothing in this policy affects your statutory rights.

A. Change-of-Mind Returns

4.1 If you change your mind or order an item by mistake, you may cancel your order within 14 days of the day you receive it. To do so, contact our Customer Care Team through the Contact Us section. You must then return the items within 14 days of telling us you wish to cancel.

4.2 You are responsible for the cost of returning the items to us.

4.3 Please take reasonable care of the items while they are in your possession and return them in their original condition and packaging where possible. If an item's value has gone down because it was handled more than was necessary to establish its nature and characteristics, we may reduce your refund accordingly.

4.4 Once we receive and inspect the returned items, we will refund the price of the goods you originally paid within 14 days. Refunds are made to your original payment method.

4.5 The right to cancel does not apply to:

• (a) perishable goods or goods that may deteriorate rapidly; or
• (b) sealed goods that are unsuitable for return for health protection or hygiene reasons once unsealed.

4.6 The following will be deducted from any refund:

• (a) the original delivery charge;
• (b) the return carriage cost of £2.50 per item; and
• (c) a handling and repackaging charge of £2.00 per item.

B. Faulty, Damaged or Incorrect Items

4.7 If you receive an item that is faulty, damaged or not as described, or an incorrect item, please contact our Customer Care Team through the Contact Us section as soon as possible.

4.8 Please inspect your order as soon as reasonably practicable after delivery and tell us about any shortages, defects or other problems promptly, ideally within 14 days of delivery.

4.9 Once you have contacted us, we will email you instructions for returning the item. Returns must be sent to our fulfilment centre using our nominated carrier, at our expense.

4.10 Please include proof of purchase with the returned item, such as your order confirmation, sales invoice or delivery note, so we can process your return quickly.

4.11 Where an item is confirmed to be faulty, damaged or incorrect, we will offer a replacement or a full refund, including the original delivery charge, in line with your rights under the Consumer Rights Act 2015.